Videra received the esteemed ISO
9001 and ISO 14002 certifications by Lloyd's Register Quality Assurance on 21
February 2010. These
certificates indicate that Videra meets the internationally recognised quality
standards that both certificates set for management, product development and
environmental issues. Videra
has received the certificates for all its operations in Finland, Sweden and
Norway.
The quality standards are based on audited information on the company's
operations in the long term. Collection of information and regular monitoring guarantee
the efficiency of the company's operations and the meeting of quality
requirements now and in the future.
The ISO 9001 certificate received by Videra indicates
the company's responsible approach to employees, customers and product
development.
One of the conditions for the certificate is responsible management, to which
Videra's management is fully committed. Responsible management is implemented
at all operational levels of the company. With regard to customers, Videra's responsibility
is seen as the transparency of information concerning products and services.
Customers must have a channel through which they can give feedback and receive
information on the company. In product development as well, testing of the
products at all phases of development and the documentation of the information
collected from the process is emphasised.
At the same time, Videra was also granted the ISO
14001 certificate, which is the best-known environmental management model in
the world. The certificate shows that Videra has invested in the proper
management of environmental issues and that the company has the desire to
develop its operations to be even more ecological in the future.
Environmental awareness and responsibility are important values for Videra, and
the certificates function as support for continuous development. In the future,
Videra aims to develop its operations in an even more environmentally friendly
direction. Every member of the organisation, from employees to management, is
committed to these goals.