The deployment of Virtual Office is easy as Videra's service includes user training for administrators and technical personnel. The detailed user training also includes training material and a short user guide.
Comprehensive training ensures that our customers can get the most out of the benefits of video conferences. Its is crucially important that all the necessary persons in the customer's organisation manage the use of video conferences and the related additional functions.
Training is organised as often as it is necessary for the customer. User and additional training may be requested always when necessary, in connection with personnel changes, for example.
The training is provided, how else, by means of a video conferencing connection. The training goes through the most common functions and possibilities of the system and service. The participants in the training are able to test the features of the system, such as the presentation and transfer of material in a controlled manner with the help of Videra's instructor. The training also provides time for a questions section, where questions by the participants related to the service and system are gone through.
The training is always designed to correspond to the know-how, needs and wishes of the participants. The people providing Videra's user training have worked long with video conferences, so they know the systems and features well. The instructors have specifically focused on the user point of view on video conferences and possess good interactive skills, which is of primary importance with a view to the success of the user training.
Videra is part of Elisa Corporation
