The video conferencing-based customer service solution, Videra Virtual Consumer Portal, is suited to actors who want to serve their customers and partners better with electronic efficiency.
It is possible to integrate the service into an online bank or the company's own website. The service may also be built separately to correspond to the needs of the company or the sector. By deploying video conferencing-based customer service solutions you can reach your customers better and more cost-efficiently, in addition to which the service provides an opportunity to reach new markets.
The City of Oulu was the first public sector actor to start providing its services through a video connection. Thanks to the service provided by Videra, the inhabitants of Oulu can receive advice through a video connection and meet the city's experts conveniently from home. For the City of Oulu, the service provides an opportunity to enhance the efficiency of its services and improve their availability.
Videra is part of Elisa Corporation
